Draft. Every placeholder in [square brackets] needs replacing with your own details. The legal pages are starting points, not legal advice — have someone qualified review them before you rely on them.
Pick the right address below and you will get a faster answer. Everything reaches a person either way.
Corrections first
If something we published is wrong, this is the most useful message you can send.
[CORRECTIONS EMAIL]
Please include the article link, the exact statement you think is wrong, and a source if you have one. We check, fix and add a dated note to the article.
General enquiries
[EMAIL ADDRESS] — typically answered within [NUMBER] working days.
Press and permissions
[PRESS EMAIL] for comment, interviews, or permission to republish our material.
Commercial
[BUSINESS EMAIL] for advertising and partnerships. Commercial arrangements do not influence editorial, and anything sponsored is labelled. The rules are in the Editorial Policy.
Privacy and data
[PRIVACY EMAIL] to ask what we hold about you, request a copy, or ask for deletion. Details in the Privacy Policy.
By post
[COMPANY NAME]
[STREET ADDRESS]
[CITY, POSTCODE]
[COUNTRY]
Things we are asked but cannot do
We are a publisher, not an operator, so we cannot:
- Recover money from a gaming app or site
- Step into a dispute with an operator
- Unlock, verify or close anyone’s account
- Advise on gambling law in your country
If you are in dispute with an operator, the authority that matters is the regulator named on that operator’s licence. Their public register will confirm whether the licence is real.
If gambling is causing harm
Please speak to a qualified service where you live — your doctor is a reasonable first step anywhere, and support is confidential. Our Responsible Gaming page has more.